My transaction has failed,when can I get refund

It usually takes 5 to 7 working days, for the refund amount to reflect in your source account.

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How will I know that payments through Bharat QR are accepted on a merchant outlet?

There shall be a sticky with Bharat QR on it.

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Once user scans BQR, the merchant details are captured in user app. Can the user transfer amount into the merchant Account without scanning QR?

Yes, Customer can use the VPA (Virtual Payment Address) of merchant to send money in his account.

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What are the benefits of Bharat QR

Merchant transactions are not only dependent on the FC app, but on any app it can be used for the transaction.

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Any charges to use these services?

No, These are free services.

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Do I need to register for Bharat QR transactions?

Yes, UPI registration in the app is mandatory for transactions using Bharat QR.

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Is Bharat QR facility available to merchants PAN India?

Yes, it is available PAN India.

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Will there be any effect if I change my device?

Customer will need to reinstall PurnPay App and continue to enjoy Free charge services