Is the account secure?

Absolutely! We are totally committed to safeguarding all your bank or card details. The transactions are done through a security protocol known as SSL thus ensuring that there is no leakage of confidential information.

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How do I create a PurnPay account?

Just a matter of few steps:- Visit the signup page by clicking here https://www.PurnPay.in/#!/signIn. - Fill in the details required.- Enter the one-time Verification Code sent on your registered mobile number.Your PurnPay account is activated!

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Can I use my account without a smartphone?

Yes! Even if you do not have a smartphone, you can go to PurnPay's mobile website PurnPay.in. Once you login, there is a link in the hamburger to reach your account. This process is same for the desktop website.

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Why should I Validate my account with an OTP on my phone number?

We wish to be extra cautious while protecting your financial information. Hence, before allowing critical transactions like withdraw money to bank, we send you a confirmation code on your registered mobile phone

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Is there any registration fee for using PurnPay account?

No, there is no registration or any additional fees for creating or using PurnPay account.

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Where can I use my PurnPay account?

You can use your PurnPay account- For shopping on PurnPay merchant website/outlets. Get deals on your favorite products with your all new account.- For doing recharges and paying bills on PurnPay. Get great discounts and other offers using your account.We will continue to add more merchants with time.

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How do I add money into the FC account?

We are creating a new link i.e. account.PurnPay.in where you can add money into the account

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What are the advantages of merging account?

Multiple, 1. Using stored cards/addresses etc: You don't need to type in your personal details across multiple portals to complete your txns with little to no friction; 2. Using promotional money: E.g., I got a Rs. 5000 discount on buying a phone which I can use to recharge my mobile, 3. Smoother transaction experience: Refunds are super smooth and retrying transactions takes milliseconds

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Can I use my account without a computer?

Yes, you can use your account by downloading the PurnPay app on your smartphone. You also have the option of opening your account on PurnPay's mobile website.

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Where will I find my PurnPay Balance?

On PurnPay App, Tap on ADD MONEY option on Home Screen. You will see a screen for Add Money where Balance is shown on top. You can view the breakup of PurnPay Balance by tapping on Info Icon besides Balance Amount.Alternatively, you may also go to “My Transactions” in Account section on the App to see Breakup of PurnPay Balance.