Support / Minimum KYC+
Support / Minimum KYC+
You can add money to Minimum KYC+ PurnPay Wallet using Debit card, Credit Card, Net Banking.
You can use Minimum KYC+ PurnPay Wallet only for merchant payments such as recharges, utility bill payments and various services on the App/website.
No, you cannot transfer money to someone else’s wallet or bank account from the Minimum KYC+ PurnPay Wallet. For that, we recommend you convert to Full KYC PurnPay Wallet.
The Minimum KYC+ PurnPay Wallet does not have a requirement of converting into a Full KYC Prepaid Payment Instrument (PPI) and comes with lifetime validity (no expiry date). You can add up to Rs. 5,000 per month and Rs. 60,000 per year.
Yes. You can convert your Minimum KYC+ PurnPay Wallet to a Full KYC wallet.
You are eligible for the Minimum KYC+ PurnPay Wallet if either:
You are new to the PurnPay App/website – you have never registered with PurnPay before
You have registered on PurnPay App/website but have not completed the Full KYC process.
As per the Reserve Bank of India guidelines, you need to provide your Name and Unique Identity/Identification number of any of the mandatory documents or officially valid documents listed in the RBI’s Master Direction - Know Your Customer (KYC) Direction, 2016 KYC (Passport, Voter ID, Driving License, Proof of possession of Aadhaar number) and verify your mobile number through an OTP sent to you.
At any point in time, you can hold up to Rs.5,000/- in your Minimum KYC+ PurnPay Wallet. If you have a balance greater than Rs.5,000/- in your wallet, you will not be able to further add money without utilizing the existing amount.
The amount loaded in such wallets during any month shall not exceed Rs.5,000 and the total amount loaded during the financial year shall not exceed Rs.60,000.
In case you do not wish to migrate to the Minimum KYC+ PurnPay Wallet, you may choose either of the below mentioned option:
Convert your wallet to a Full KYC Wallet through the processes mentioned here ; or
Continue transacting on PurnPay using UPI, Debit/Credit Cards or Netbanking without access to Freecgarge Wallet
Or close your Minimum KYC PurnPay Wallet account by writing to care@PurnPay.com.