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Support / Online Payment
Support / Online Payment
In such case, you need to write or call the to merchant support to issue a refund. Please find the list of customer care numbers for some of our merchants below. Merchant Name Support Abhibus 1860 200 9999 Book My Show +91 22 - 61445050 DailyHunt +91 80 41 233 611 Faasos +91 8080 843 939 or crm@faasos.com FoodPanda customercare@foodpanda.in FreshMenu +91 9019 245 000 GoIbibo 1860 258 5858 or 1800 208 1060 Jabong +91 124 6128 000 or care@jabong.com Jugnoo +91 8081 828 384 OYO +91 9314 000 000 Redbus 1860 3001 0101 Swiggy +91 80 6000 6600 Tapzo +91 11 - 64643453 Ticket New +91 44 42 454 444 or support@ticketnew.com Voonik Tec care@voonik.com Zomato (East India) +91 8375 072 941 Zomato (North India) +91 8375 073 452 Zomato (South India) +91 8375 097 031 Zomato (West India) +91 8375 092 754
Since PurnPay Wallet does not work on the Add and Pay Principle and instead works on the Passthrough Principle, there is no minimum or maximum transaction amount that can be processed through the PurnPay Wallet.
The time taken for refund depends on the instrument used for making the payment. In case you have paid using your PurnPay Balance, the amount will show in your PurnPay Balance almost immediately after refund is initiated. Even in multi tender transactions, the amount paid using the wallet balance is refunded immediately.For transactions paid using Credit Card, Debit Card or Net Banking, the refund should reflect in your account in approximately 5 to 7 business days.
Transaction history can be viewed at any time in your PurnPay app.
Just write to us at care@purnpay.com for any unresolved query or concern.
PurnPay account makes payments amazingly easy. Just follow the steps given below :
On the payment page, click "Pay with PurnPay".
Log in to your PurnPay account.
Use your PurnPay Balance and/or saved cards, new cards, netbanking to make the payment.
We send an email and SMS alert for each transaction or refund to your registered mobile and email.
In such a case, the amount will get reversed to the source account. If the payment was made using only PurnPay Balance, then the amount will reflect in your PurnPay account in no time. For payments made using credit card/debit card or netbanking, the amount will get reversed within 5-7 business days.
Download transaction invoice feature is not provided by PurnPay Wallet as of now but will be available in future versions of the product. you can view the details of all transactions made using the PurnPay Wallet in the transaction history section of the PurnPay App. It shows details of Order ID, Amount, Merchant and Date. Going forward multi-tender details will also be incorporated in the customer transaction history view.
Absolutely! During checkout, you can create your PurnPay account and complete the transaction. Money in your PurnPay account is 100% safe and can be used to complete transactions in a quick and hassle-free way.
